Our Story
About Hands on Heart
Dedicated to providing compassionate, person-centered care that honours dignity and enhances quality of life.
Our Mission
Hands on Heart Care was created from something deeply personal to our family. The idea for our service began after my husband lost his grandmother due to a lack of proper care and attention. That experience showed us how deeply quality, compassionate care matters — not just for those receiving it, but for the families who love them.
Together, we wanted to build something that would make a difference — a service where every person is treated with the same dignity, respect, and kindness we wished our own loved one had received. That's where our name comes from: Hands on Heart Care — care that's not just hands-on, but heart-first.
Today, our team continues that mission every day, providing care you can trust and compassion you can feel.
Care isn't just what we do. It's who we are, from our hearts to yours.
What We Stand For
Our values guide everything we do, from how we recruit our team to how we deliver care every day.
01
Dignity
Respecting every individual's worth and ensuring their voice is heard
02
Family
Building meaningful relationships that feel like home
03
Excellence
Maintaining the highest standards in care delivery
04
Support
Always there when you need us, day or night
What Our Clients Say
Why families trust Hands on Heart to care for their loved ones.
"Hands on Heart Care looked after my mum wonderfully. The carers were kind, patient and reliable - treating her like family. It gave us real peace of mind knowing she was in such good hands."
Sam T, Harrogate
"The person-centered approach at Hands on Heart made all the difference for my father. The care team took time to understand his needs and preferences, creating a warm, homely environment."
David Thompson, Garforth
"As a healthcare professional, I appreciate the high standards maintained at Hands on Heart. The staff are well-trained, caring, and go above and beyond for every resident."
Dr. Emily Roberts, Roundhay
"My grandmother has thrived since moving to Hands on Heart. The activities, social opportunities, and attentive care have given her a new lease on life. We are so grateful."
James Anderson, Family Member
Join Our Team
Make a Difference Every Day
Be part of a compassionate team dedicated to providing exceptional care. We offer rewarding careers with comprehensive training and support.